The Regional Manager 340B Client Relationship is responsible for managing and nurturing client relationships within the 340B drug pricing program, ensuring compliance, satisfaction, and operational efficiency. This fully remote position, based in New York, involves working closely with healthcare organizations, including hospitals and clinics, to optimize their participation in the 340B program. The ideal candidate should have a strong background in healthcare, client management, and 340B program expertise. Key responsibilities include conducting client training, addressing inquiries, managing program compliance, and identifying opportunities for growth and improvement. Strong communication, organizational, and problem-solving skills are essential for success in this role.

Job description

Job Summary
Accountable for maintaining existing relationships and growing relationships with existing clients in a 340B program. Collaborating with field operations and internal stakeholders. De-escalate situations. Acts as the 340B expert in the field and is the go-to person for internal Walgreens team members. Cultivates relationships between client and local market leaders to promote the Walgreens brand. Responsible for overall client satisfaction, retention, and program growth. Candidates must reside in New York or surrounding area (within driving distance to New York). Flying, driving and extensive hotel stays are involved. Able to drive long distances meeting with multiple clients. 80% travel.

Job Responsibilities
• Develops and manages client relationships across multiple levels, client C-suite, Director of Pharmacy, 340B Program Coordinator, etc. Identify specialty clients and local specialty sites for network optimization and maximizing program growth. Collaborates with Walgreens specialty team to promote services and programs offered thru the local specialty pharmacies.
• Responsible for 340B training to local internal leaders, client providers and administrators, and other key stakeholders.
• Responsible for understanding the impacts of local, state, and rules/regulations impacting a client's 340B program. Maintains awareness of updates to the 340B program and shares with team members and clients, where appropriate.
• Partners with Walgreens pharmacy leaders to market services and programs and implement strategies to improve prescription pull through.
• Responsible for a portfolio of 200+ clients and for meeting 80% of comp clients at least once annually.
• Responsible for providing a collaborative customer facing and problem-solving environment for internal and external partners such as 340B teams, sales, marketing, and community leaders. Maybe required to act as a liaison between community leaders, specialty sales, and the client.
• Manages travel and expense accounts. Follows company guidelines on travel.
About Walgreens and WBA :

Walgreens (www.walgreens.com) is included in the U.S. Retail Pharmacy and U.S. Healthcare segments of Walgreens Boots Alliance, Inc. (Nasdaq: WBA), an integrated healthcare, pharmacy and retail leader with a 170 year heritage of caring for communities. WBA's purpose is to create more joyful lives through better health. Operating nearly 9,000 retail locations across America, Puerto Rico and the U.S. Virgin Islands, Walgreens is proud to be a neighborhood health destination serving nearly 10 million customers each day. Walgreens pharmacists play a critical role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that drive equitable access to care for the nation's medically underserved populations. To best meet the needs of customers and patients, Walgreens offers a true omnichannel experience, with fully integrated physical and digital platforms supported by the latest technology to deliver high quality products and services in communities nationwide.
The actual salary an employee can expect to receive, plus bonus pursuant to the terms of any bonus plan if applicable, will depend on experience, seniority, geographic location, and other factors permitted by law. To review benefits, please visit jobs.walgreens.com/benefits.
An Equal Opportunity Employer, including disability/veterans.