Position title
(Remote)-Hospitality Account Concierge
Description

Location: Remote
Job Type: Full-Time

About the Role

Join our team as a Hospitality Account Concierge and become the key liaison between our clients and internal teams, ensuring exceptional service and seamless account management. In this remote role, you will build strong relationships with hospitality clients, address their needs promptly, and deliver tailored solutions to enhance their business operations. Your role will contribute to fostering client satisfaction and loyalty while supporting overall account growth.

Key Responsibilities

  • Serve as the primary point of contact for assigned hospitality accounts, providing personalized and proactive service.
  • Collaborate with internal teams to resolve client inquiries and deliver solutions in a timely manner.
  • Monitor account performance and identify opportunities to enhance client satisfaction and retention.
  • Manage client onboarding, training, and ongoing support to ensure a smooth experience.
  • Prepare and present account performance reports and recommendations for improvement.
  • Stay updated on industry trends and client needs to provide valuable insights and guidance.

Qualifications

  • Previous experience in hospitality, customer service, or account management is preferred.
  • Strong communication and interpersonal skills with a client-first attitude.
  • Excellent problem-solving abilities and attention to detail.
  • Proficiency in CRM tools and Microsoft Office Suite.
  • Ability to work independently in a remote environment while managing multiple priorities.
  • Passion for delivering exceptional service and building long-term client relationships.

Why Join Us?

  • Remote Flexibility: Enjoy working from the comfort of your home.
  • Client-Focused Culture: Be part of a team that values collaboration and customer satisfaction.
  • Growth Opportunities: Develop your skills and advance your career in account management.
  • Competitive Compensation: Comprehensive benefits package and performance incentives.

How to Apply

Apply online at [Insert Link] by [Insert Deadline]. Include your resume and a brief cover letter highlighting your client service expertise and hospitality experience.

Equal Opportunity Employer
We value diversity and encourage applicants from all backgrounds to apply.

Keywords:
Remote Hospitality Concierge Jobs, Account Management Roles, Client Support Careers, Virtual Hospitality Opportunities.

 

Employment Type
Full-time
Job Location
Remote work from: United States; Canada
Base Salary
$25-$35 Per hour
Valid through
March 31, 2025
Date posted
January 21, 2025
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