Location: Fully Remote
Job Type: Part-Time, Flexible Hours
Industry: Customer Service, Market Research, Focus Groups

About the Role

Are you a great communicator looking for a flexible, work-from-home opportunity? We are hiring Call Center Representative Agents to join our team as part-time focus group panelists. In this dual role, you will handle inbound and outbound calls to provide customer support, while also participating in market research focus groups. This position is perfect for individuals who are detail-oriented, enjoy interacting with people, and are eager to earn extra income with a flexible schedule.

Key Responsibilities

• Customer Support: Answer incoming calls and assist customers with inquiries, troubleshooting, and general support.
• Market Research: Participate in virtual focus groups to provide feedback on products, services, and customer experiences.
• Data Collection: Accurately record customer interactions, survey responses, and feedback in the system.
• Follow-Up: Conduct follow-up calls to gather additional insights and ensure customer satisfaction.
• Quality Assurance: Maintain high standards of customer service, ensuring a positive experience for every caller.

Qualifications

• Experience: Previous call center or customer service experience is a plus, but not required.
• Communication Skills: Strong verbal communication skills with a friendly, professional demeanor.
• Tech Savvy: Comfortable using phone systems, CRM software, and virtual communication tools.
• Flexibility: Ability to work part-time with a flexible schedule, including evenings and weekends.
• Self-Motivated: Capable of working independently in a remote setting with reliable internet access.

Why Join Us?

• Work From Home: Enjoy the flexibility and convenience of a fully remote position.
• Flexible Hours: Set your own schedule to fit your lifestyle, with part-time hours available.
• Competitive Pay: Attractive hourly rate with opportunities to earn additional income through focus group participation.
• Training Provided: Comprehensive training to ensure your success in both customer support and focus group activities.
• Engaging Work: Be part of an exciting team that values your insights and contributions to market research.

How to Apply

If you're ready to combine customer service with engaging market research opportunities, apply today! Submit your resume and a brief cover letter highlighting your communication skills and availability.

Application Deadline: [Insert Date]

Equal Opportunity Employer
We are committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.

Keywords:

Remote Call Center, Work From Home, Part-Time Jobs, Focus Group Panelist, Customer Support Agent, Market Research, Virtual Customer Service, Flexible Hours, Data Collection, Call Center Representative

Feel free to adjust this description to match your specific company needs!