Job description

Customer Service Representative (Part-Time) - Remote Position

Company: CVS Health

Location: Remote (USA)

Position Type: Part-Time, Remote

About CVS Health

At CVS Health, we’re committed to improving the health and wellness of our customers. As a Customer Service Representative, you’ll play a key role in supporting our mission by providing outstanding service to customers, all from the comfort of your own home.

Key Responsibilities

Deliver Exceptional Service: Handle customer inquiries and provide solutions through phone, chat, and email support.

Assist with Orders and Returns: Process customer orders, returns, and resolve issues accurately and empathetically.

Address Health Product Needs: Provide information on prescriptions, products, and services, ensuring customers have the support they need.

Collaborate for Success: Work closely with team members to provide a seamless and positive customer experience.

Keep Detailed Records: Accurately document all interactions to maintain thorough records and ensure compliance.

Qualifications

Education: High school diploma or equivalent.

Experience: Previous experience in customer service is a plus.

Communication Skills: Strong verbal and written communication skills.

Technical Skills: Basic computer skills and familiarity with customer service software.

Self-Motivation: Ability to work independently and efficiently in a remote environment.

Benefits

Flexible Schedule: Work part-time with a schedule that suits your lifestyle.

Comprehensive Training: Access to initial training and ongoing support to ensure success in your role.

Competitive Pay: Receive a competitive hourly wage with performance-based incentives.

Health and Wellness: Access a range of health, wellness, and financial benefits tailored to support you.

Paid Time Off: Enjoy paid time off and employee discounts on CVS products and services.

Career Growth: Take advantage of opportunities for professional growth, development, and mentorship within CVS Health.

Why CVS Health?

CVS Health is committed to a diverse and inclusive work environment. We believe that a team with varied perspectives and backgrounds enriches our work culture and helps us better serve our communities. If you’re passionate about helping people and want to join a supportive team that values quality service, apply today and start a fulfilling journey with CVS Health.

How to Apply

Are you ready to make a difference? If so, apply now to join CVS Health as a part-time Customer Service Representative. Embrace a role where you can truly impact the lives of others while working remotely.

CVS Health is an equal opportunity employer. We celebrate diversity and are dedicated to creating an inclusive environment for all employees.